They had what I needed for my boyfriends new car & at a great price!! They were also fantastic on sending me e-mails, letting me know the whole process of where my product was & going. My package came super quick, less than 5 days. Thank you so much for your professionalism!! I will you use you again and also spread the word.
parts are half the cost of the standard parts dept when ordering online, prompt shipping
This is a trusted Auto Parts supplier.
Awesome! Beats any dealers price I could find!!
Excellent Group to deal with.
great job, efficient courteous
I order a part from them and I got it pretty quick, I was expecting it to take a while just because it's a dealership but it didn't and the price...they had the cheapest price I could find anywhere, it was about half the cost that my local Subaru dealer wanted. One thing about ordering with them that I really liked was the updates, I received an update for every step along the way. I would recommend them to anyone. Thank you guys.
The parts department at Liberty Auto city Subaru has always made certain that the parts are correct and packaged to insure that the parts arrive without damage. I have never been dissatisfied.
Replies always come to my email questions in a timely manner. Convenient location for me to pick up my orders.
lowest price fast shipping very helpful with any questions
Good signup, prompt delivery, good parts replacement. Thanks
Great service. Same day shipping
First time I ordered from Liberty I needed a rear brake back plate for my 2001 Forester. I researched their parts on-line & found the correct plate. When ordering they suggested filling in the VIN number to ensure the parts(s) ordered fit. Glad I did this because I didn't have the correct plate number. They ordered the correct one (thank you).
I need the part by the end of the week & ground shipping I had selected wouldn't make it by then so I called Liberty.
This was the first time calling Liberty (I've ordered on-line from other vendors & if a problem arises you never know what to expect when calling to sort it out).
I called & asked for parts, I spoke to Henry & he explained why the plate I selected had been changed per my VIN. I then asked if it could be shipped 2nd day so I would have it by Friday. He said no problem & told me how much the added cost would be for 2nd day shipping.
The plate arrived Friday & was correct, same as my old rusted out one (thanks to NYS road salt!).
I personally want to thank Henry at Liberty for his help, this was not a big order for them but it meant a great deal to me & put me back on the road.
I highly recommend Liberty Auto City Subaru. Their parts department is spot on for great customer service!!
Mike Koyoumjian, Spencerport, New York
I have been buying a lot of Subaru parts to fix up my 2006 Forester. I've developed a good relationship with my local Subaru parts guy, but the dealership here does not stock a lot of parts, so there is always the wait after placing the order, and then driving out of my way to pick up at the dealership. I research part numbers in advance, and don't enjoy having to repeat them over the phone a few times before making sure my local guy gets it all correctly, and then reading off my credit card. I decided to try online ordering from Liberty Auto City Subaru, and glad I did. Placed the order on Tuesday after hours, received parts on Friday, on my front porch, ready for installation on the weekend. The differents steps of my order process were quickly communicated to me by email, so I knew exactly what was happening, and when. Definitely will continue buying parts from here in the future.
Best price out there and quick -- less than a week -- plus advice. Can't beat that!
Great, quick shipping. They called me within a few hours with a question (part I had selected didn't match my VIN & they wanted to confirm). Excellent, will definitely use them again!
Great pricing and quick turnaround on making the part available.
Fast shipping and solid packing :) Happy!
Great prices and amazing customer service.
I couldn't ask for a better experience with a parts dept. Very helpful and promt delivery.
TJ at Liberty Auto City Subaru went out of his way to fix a mixed up order on a part. I'm very happy with the service I got! Thank you!!
Right parts at the right price. And great service.
I ordered a part online, and then realized I needed another small part. I called them, and they were nice enough to add the small item to the existing order, so I did not have to pay a second shipping & handling charge. Very nice!!
I've been ordering parts like crazy for my Subaru and Liberty Auto City Subaru has great discounts on all of there parts, I've saved a ton of money and the shipment always arrives the day after it ships.
GREAT PRICES, FAST SHIPPING, WILL BUY FROM THEM AGAIN!
Was unable to provide some technical information, but they were quick to get back to me.
The parts department was very friendly and carried a large part that I ordered to the car, unwrapped it, and put it into my car. They also gave me instruction on how to install it.
They had the part, were able to ship to AK using the USPS, instead of FedX or UPS. That saves us Alaskans money!
Transaction went without issues. Updates provided as status changed. Will order again when need arises.
Helpful, courtous, quick shipping.
FAST AND GOT WHAT I ORDERED.
My first order had a slight problem with banjo fitting gaskets getting loose inside the package, where one got lost and another got bent. But they responded by giving me two replacements on my second order. Prices are great (much, much better than my local Subaru dealer which charges a premium above and beyond MSRP!), and shipping is reasonable if you're ordering many parts. I love that Liberty Auto City Subaru has made their parts tool available on their website - another thing that my local Subaru dealer does not want to offer.
If time is not a factor, these prices are great.