Reviews | Liberty Auto City Subaru

As an American living overseas it can be difficult to find the parts I need for my car. Liberty Auto City Subaru is the only place I go for my parts. They ship (APO, AE) which can be rare these days, and all my orders have been correct and shipped promptly. To the team you have working there, keep up the good work and thank you.

I'd ordered a rear diff cover and plugs for my Subaru per your web site (which said they were correct for my VIN) but I got an Email that they were all wrong. Your guy Henry was very helpful on the phone and Emailed me the list of the correct PNs to order. I have not received these yet so I can't confirm they are correct but I'm glad you have someone checking the fit of parts ordered. Returns are difficult for everyone especially the home mechanic who may not be able to tell the parts are wrong until his only car is disassembled and not usable w/o the correct parts.

diagrams easy to read and find what you need.

Easy check out, great reference diagrams

Helpful parts staff.

Easy to use site, very happy to have the PayPal payment option!

Extremely helpful, Henry help me find two brake lines for my 2000 Subaru Forester that I could not find anywhere else in the country. Outstanding customer service.

Joe did a great job

5star

Easy to find what was needed, easy to order, and excellent customer service when I called to verify availability of the part. Thank you!

Super to get a discount online! I love everything about Subaru so far (new owner).

fast shipping! great customer service! fast and quick response to answers.

Easy to use ordering system.

just fine, thanks

great, very helpful with helping me order the correct parts I needed.

clear data base to select parts and quick delivery.

GREAT SO FAR

Your parts people are great to deal with. Nobody near me are near as helpful.

Needed help over phone to double-check that the part was appropriate for my Subaru,. The parts service person was very helpful.

EASY TO FIND PART. EASY TO ORDER.

Fair, thorough and accurate.

great so far

Excellent customer service! Your guy went above-&-beyond in researching proper fitment. Thanks, Bob

great so far

Great site !

excellent

I put in orer i and they stopped it before the order went out because what I order did not match the vin number , They saved me alot of time and aggravation , nice people to help me get the right one 10 stars if I had my way . Thank you Tracy Cody

Parts were as ordered in a quick time!!!

Great!

always enjoy doing business with you folks-

intuitive web shopping. your site works well for the consumer.

excelent

Great prices on genuine Subaru parts. Ordering process was easy.

A needed visor. Arrived fast, is perfect. Why did we wait so long to find you folks?

Delivered as promised, heck I've had wives that weren't this good. It's nice when you get what you expect, when you expect it.

Best service in Chicago area !

Accessories. Bought some accessories for my FOZ. Cheapest prices and super quick delivery!

Fantastic

Helped me find the part I had been searching for forever.

I'll be buying all of my Subaru parts from this site. Price is good and delivery is quick.

5 star

Beth in parts was Extremely helpful! Will do business again.

excelent

So far so good. Placed the order easily.

A+

Your website is super easy to use

Good so far

kind of annoying you would sell the rack without letting the customer know you needs these to be able to mount!

Uncertain until part is received.

Gpaeat company to do business with!! After paying for my order online, the parts manager immediately called me to let me know that calculated shipping was just an estimate and since I was ordering a sizable quantity of fluids, the order would require additional shipping (made sense to me considering how heavy a quart of ATF is). The parts arrived via UPS within 2 business days - can't beat that! I will do business with them again without doubt!

Delivery was quick and when I had a question, they responded quickly. Definitely would recommend!

Found the parts I needed fast and easy! Thanks!

Very easy to use and quick. Thank you.

good pricing and fast shipping

GOOD

easy online ordering

There wasn't any human interaction, but the website was easy to use and my product arrived very timely and was in perfect condition. Would definitely order from them again.

So far, best price on the net!

So far so good. Hopefully the product gets here soon.

guy i talked to was very helpful.

Glad I could save my order and return, was a bit tedious to find all the parts, but you had them!!

Good part prices, but high shipping. Also, I couldn't find the two bolts for the igniter. It would be helpful if bolts that mount parts were easier to find.

5 Stars!!! Best Prices On OEM Subaru Parts Anywhere!!! Will continue to check Liberty first whenever I need parts!!!

Good job so far. Does $14.50 get me speedy delivery in my $3.72 part?

Best pricing, easy ordering, top quality genuine OEM pinion shaft and hypoid gear. Would definitely order from Liberty again without hesitation!!!

GOOD SERVICE

I appreciate the great service.

Thank you for the best pricing I found. Looking forward to receiving and adding these accessories to our new 2015 Tangerine Orange Pearl XV Crosstrek.

Very easy and fast to order!

Solid website and quick fulfillment and shipment.

Quick delivery and easy to use on line ordering! Will use again!

Very easy to order, and a phone number and email are provided for any problem

great

I was satisfied with both the price and the shipping . I will buy from them again .

Very quick delivery. Item as stated. Installed and working great.

I was happy with my purchase!

Easy checkout. Best price of several distributors.

Excellent service and very fast delivery.

You get a 5 star if you ship my order within 24 hrs

They had what I needed for my boyfriends new car & at a great price!! They were also fantastic on sending me e-mails, letting me know the whole process of where my product was & going. My package came super quick, less than 5 days. Thank you so much for your professionalism!! I will you use you again and also spread the word.

parts are half the cost of the standard parts dept when ordering online, prompt shipping

Process was simple

This is a trusted Auto Parts supplier.

Great experience-Thanks!

Awesome! Beats any dealers price I could find!!

I have not received my parts yet but the site was great. The only complain I have is that the first time I ordered the parts my transaction was canceled because i used a US card from a different country. That made the process a hassle. If I can make suggestion I would say that in the future the APO AE address orders should be exempt from being canceled.

Rob quickly confirmed that I had the right part number - thanks for the help!

Yeah! Parts fast!

Excellent Group to deal with.

great job, efficient courteous

My last order was fulfilled quickly and communication was excellent! The website is extremely useful and easy to find parts on. I'm so glad Liberty City Subaru has this exploded parts diagram of the 2015 STI available to the public.

I order a part from them and I got it pretty quick, I was expecting it to take a while just because its a dealership but it didnt and the price...they had the cheapest price I could find anywhere, it was about half the cost that my local Subaru dealer wanted. One thing about ordering with them that I really liked was the updates, I received an update for every step along the way. I would recommend them to anyone. Thank you guys.

The parts department at Liberty Auto city Subaru has always made certain that the parts are correct and packaged to insure that the parts arrive without damage. I have never been dissatisfied.

Replies always come to my email questions in a timely manner. Convenient location for me to pick up my orders.

lowest price fast shipping very helpful with any questions

need to be able to setup subaru bucks in the order payment for a little while longer.

great! Easy to order - thank you!

Best Priced Subaru O.E.M. Parts Around!

Good signup, prompt delivery, good parts replacement. Thanks

Amazing

Great service. Same day shipping

First time I ordered from Liberty I needed a rear brake back plate for my 2001 Forester. I researched their parts on-line & found the correct plate. When ordering they suggested filling in the VIN number to ensure the parts(s) ordered fit. Glad I did this because I didnt have the correct plate number. They ordered the correct one (thank you).
I need the part by the end of the week & ground shipping I had selected wouldnt make it by then so I called Liberty.
This was the first time calling Liberty (Ive ordered on-line from other vendors & if a problem arises you never know what to expect when calling to sort it out).
I called & asked for parts, I spoke to Henry & he explained why the plate I selected had been changed per my VIN. I then asked if it could be shipped 2nd day so I would have it by Friday. He said no problem & told me how much the added cost would be for 2nd day shipping.
The plate arrived Friday & was correct, same as my old rusted out one (thanks to NYS road salt!).
I personally want to thank Henry at Liberty for his help, this was not a big order for them but it meant a great deal to me & put me back on the road.
I highly recommend Liberty Auto City Subaru. Their parts department is spot on for great customer service!!
Mike Koyoumjian, Spencerport, New York

I have been buying a lot of Subaru parts to fix up my 2006 Forester. Ive developed a good relationship with my local Subaru parts guy, but the dealership here does not stock a lot of parts, so there is always the wait after placing the order, and then driving out of my way to pick up at the dealership. I research part numbers in advance, and dont enjoy having to repeat them over the phone a few times before making sure my local guy gets it all correctly, and then reading off my credit card. I decided to try online ordering from Liberty Auto City Subaru, and glad I did. Placed the order on Tuesday after hours, received parts on Friday, on my front porch, ready for installation on the weekend. The differents steps of my order process were quickly communicated to me by email, so I knew exactly what was happening, and when. Definitely will continue buying parts from here in the future.

Best price out there and quick - less than a week - plus advice. Cant beat that!

Great, quick shipping. They called me within a few hours with a question (part I had selected didnt match my VIN & they wanted to confirm). Excellent, will definitely use them again!

Great pricing and quick turnaround on making the part available.

Great pricing and quick turnaround on making the part available.

Great pricing and quick turnaround on making the part available.

Fast shipping and solid packing :) Happy!

Great prices and amazing customer service.

I couldnt ask for a better experience with a parts dept. Very helpful and promt delivery.

TJ at Liberty Auto City Subaru went out of his way to fix a mixed up order on a part. Im very happy with the service I got! Thank you!!

Right parts at the right price. And great service.

I ordered a part online, and then realized I needed another small part. I called them, and they were nice enough to add the small item to the existing order, so I did not have to pay a second shipping & handling charge. Very nice!!

Ive been ordering parts like crazy for my Subaru and Liberty Auto City Subaru has great discounts on all of there parts, Ive saved a ton of money and the shipment always arrives the day after it ships.

GREAT PRICES, FAST SHIPPING, WILL BUY FROM THEM AGAIN!

Was unable to provide some technical information, but they were quick to get back to me.

The parts department was very friendly and carried a large part that I ordered to the car, unwrapped it, and put it into my car. They also gave me instruction on how to install it.

They had the part, were able to ship to AK using the USPS, instead of FedX or UPS. That saves us Alaskans money!

Transaction went without issues. Updates provided as status changed. Will order again when need arises.

Helpful, courtous, quick shipping.

FAST AND GOT WHAT I ORDERED.

My first order had a slight problem with banjo fitting gaskets getting loose inside the package, where one got lost and another got bent. But they responded by giving me two replacements on my second order. Prices are great (much, much better than my local Subaru dealer which charges a premium above and beyond MSRP!), and shipping is reasonable if youre ordering many parts. I love that Liberty Auto City Subaru has made their parts tool available on their website - another thing that my local Subaru dealer does not want to offer.

If time is not a factor, these prices are great.